Ensure 24/7 server monitoring, timely updates, and performance optimization with load balancing for fast execution and minimal latency.

Server Monitoring:

• 24/7 monitoring of your MT4/MT5 servers to ensure uptime and reliability.
• Proactive issue identification and resolution to minimize downtime.

Version Updates:

• Timely updates to the latest stable versions of MT4/MT5 to leverage new features and security patches.

Optimization:

• Regular performance checks to ensure fast execution speeds and minimal latency.
• Server load balancing for handling high trading volumes seamlessly.

Manage trader accounts, group permissions, and leverage settings, while securing data with scheduled backups and rapid recovery protocols.

Account Administration:

• Assistance with creating, modifying, or suspending trader accounts.
• Managing group permissions, leverage settings, and margin requirements.

Backup and Recovery:

• Scheduled data backups to secure client information and transaction history.
• Quick recovery protocols in case of server failures or cyber incidents.

Monitor trade exposures and client positions in real-time, manage liquidity provider connections, and troubleshoot bridge issues to ensure seamless execution.

Risk Monitoring:

• Real-time oversight of trade exposures, client positions, and market movements.

Liquidity Integration:

• Management of connections with liquidity providers to ensure stable and competitive pricing.
• Troubleshooting bridge issues to avoid execution delays.

Provide 24/5 help desk support for platform issues, and maintain third-party plugins, custom indicators, EAs, and scripts.

24/5 Help Desk:

• Dedicated support for resolving platform issues during trading hours.
• Quick resolution of trader complaints or system errors.

Custom Plugin Support:

• Integration and maintenance of third-party plugins to enhance platform capabilities.
• Troubleshooting and updates for custom indicators, EAs, and scripts.

Enhance cybersecurity with firewalls and encryption, conduct vulnerability assessments, and ensure compliance with regional regulations and audit requirements.

Cybersecurity:

• Implementation of firewalls, SSL encryption, and anti-DDoS measures.
• Regular vulnerability assessments to prevent breaches.

Compliance Management:

• Ensuring your platform adheres to regional regulatory requirements.
• Log management and reporting tools for compliance audits.

Deliver white-label solutions with custom branding and enhanced platform features, including new asset classes and reporting tools.

Branding:

• White-label solutions with custom logos, themes, and interface designs.

Feature Enhancement:

• Adding or modifying platform features, such as new asset classes or reporting tools.

Generate operational reports on platform health and usage, with trader insights on activity, popular instruments, and revenue performance.

Operational Reports:

• Daily, weekly, or monthly performance summaries of the platform’s health and usage.

Trader Insights:

• Analytics on trader activity, popular instruments, and revenue performance.