EAERA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.eaera.com, as well as your rights regarding your personal data.
- Who We Are
This Privacy Policy applies to the processing activities of the following data controllers within the EAERA Group:
EAERA Ltd, registered in Cyprus. Registered office: R302, Manoli Bikaki 4, 4551 Fasoula, Limassol, Cyprus.
EAERA VN Co., Ltd, registered in Vietnam. Registered office: Rooms 301 and 101, No. 03 Le Van Huu Street, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi City, Vietnam. - What Information We Collect
We may collect and process the following types of personal data:
Contact Information: name, email address, phone number, company name (if provided through forms).
Technical Information: IP address, browser type, device information, operating system, and referring URLs.
Usage Data: pages visited, time spent, click behavior, and other interactions on the website.
Cookies and Tracking Technologies: as detailed in our Cookie Policy. - How We Use Your Information
We use your data for the following purposes:
To operate and maintain our website.
To respond to inquiries and provide customer support.
To improve website functionality and user experience.
To communicate important updates, newsletters (if subscribed), and promotional content.
To ensure the security and integrity of our services.
To comply with legal obligations or respond to lawful requests. - Legal Basis for Processing
We process personal data based on the following legal grounds:
Your consent (e.g., for newsletters or cookies).
Performance of a contract or pre-contractual measures.
Compliance with legal obligations.
Legitimate interests pursued by EAERA (e.g., website analytics, business development). - Data Sharing and Transfers
We may share your data with:
Trusted third-party service providers (e.g., hosting, analytics, CRM) under data processing agreements.
Legal authorities, if required to comply with applicable laws or legal processes.
Other entities within the EAERA Group for internal administrative purposes.
Data may be transferred internationally, including outside the EEA. We ensure adequate safeguards are in place (e.g., Standard Contractual Clauses) where required by law. - How We Protect Your Information
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
Secure servers and encryption protocols.
Access controls and authentication procedures.
Regular security audits and staff training. - Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy, or as required by law. After that, data is securely deleted or anonymized. - Your Rights
Depending on your location and applicable law, you may have the following rights:
Right to access your personal data.
Right to rectify inaccurate or incomplete data.
Right to erase your data (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with a data protection authority.
To exercise your rights, please contact us at hi@eaera.com - Cookies
Our website uses cookies to enhance user experience and analyze traffic. For more information, please refer to our Cookie Policy. - Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. - Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated. - Contact Us
For any questions about this Privacy Policy or how we handle your data, please contact:
EAERA Ltd- Address: R302, Manoli Bikaki 4, 4551 Fasoula, Limassol, Cyprus
EAERA VN Co., Ltd – Address: Rooms 301 and 101, No. 03 Le Van Huu Street, Hai Ba Trung District, Hanoi, Vietnam
